Privacy Policy

Effective date: October 2, 2026
Last updated: October 2, 2026
 

Umpqua Notary Service, LLC (“Umpqua Notary Service,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website and in connection with our mobile notary services.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect
 

We may collect the following information:

• Name;

• Phone number;

• Email address;

• Appointment date, time, and location;

• Billing and payment information;

• Information about the notary services you request;

• Information you voluntarily provide through contact or appointment forms; and

• Website usage information, such as IP address, browser type, device information, 
  and pages visited.
   

We may also collect information necessary to complete a notarial act, including information shown on identification documents. We collect and record only information required by applicable law, notarial requirements, or our business records.
 

Please do not submit Social Security numbers, financial account numbers, medical information, or complete copies of sensitive documents through an ordinary website contact form unless specifically requested through a secure method.
 

2. How We Use Information
 

We may use information to:

• Respond to inquiries;

• Schedule, confirm, and manage appointments;

• Provide mobile notary services;

• Verify appointment details and identity when required;

• Communicate with you about requested services;

• Process payments and maintain business records;

• Maintain notary journals and other legally required records;

• Improve our website and services;

• Prevent fraud, misuse, or security incidents;

• Comply with legal and regulatory obligations; and

• Send service-related communications.
   

We will not use your information for unrelated purposes without providing any notice required by law.
 

3. Notarial Records and Document Information
 

Notarial acts may require records to be maintained under Oregon law. Information entered in a notary journal, certificate, or other official record may be retained for the legally required period and may be disclosed when required or permitted by law.
 

We do not review, interpret, prepare, or provide legal advice regarding documents presented for notarization. You are responsible for confirming that your documents are appropriate and complete.
 

4. How We Share Information
 

We may share information with:

• Service providers that assist with website hosting, scheduling, communications, payment processing, bookkeeping, or technology;

• Professional advisers, such as accountants, attorneys, or insurance providers;

• Government agencies, courts, law enforcement, or other parties when required by law or legal process; and

• A successor entity if our business is sold, reorganized, or transferred.
   

We do not sell your personal information. We do not share your personal information for targeted advertising.
 

Service providers may access information only as reasonably necessary to perform services for us and are expected to protect it appropriately.
 

5. Payments
 

If you pay by cash, check, or money order, we may retain payment details and transaction records for accounting, tax, legal, and business purposes.
 

If online payment is offered, payment information may be processed by a third-party payment provider. We do not intentionally retain complete payment-card numbers on our own systems. The provider’s privacy policy may also apply.
 

6. Cookies and Website Analytics
 

Our website may use cookies or similar technologies to operate the website, remember preferences, improve performance, and understand general website traffic.
 

We may use third-party website tools, such as hosting, scheduling, analytics, maps, spam prevention, or contact-form services. These providers may collect technical information according to their own privacy policies.
 

You can adjust cookie settings through your browser. Disabling cookies may affect certain website functions.
 

7. Data Security
 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
 

No website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. Please avoid sending highly sensitive information through unsecured email or website forms.
 

8. Data Retention
 

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our business.
 

Notarial records may be retained for periods required by Oregon law or applicable professional requirements.
 

When information is no longer needed, we may securely delete, destroy, or anonymize it.
 

9. Your Privacy Choices
 

You may contact us to:

• Request access to personal information we maintain about you;

• Ask us to correct inaccurate information;

• Request deletion of information, subject to legal and recordkeeping exceptions;

• Ask questions about how we use your information; or

• Withdraw consent where processing is based on consent.
   

We may need to verify your identity before completing a request. We may also deny or limit a request when retention or disclosure is required by law, including requirements involving notarial records, tax records, legal claims, or security.
 

Oregon’s Consumer Privacy Act generally applies only to businesses meeting specified data-processing thresholds, including processing the data of at least 100,000 consumers in a year, or at least 25,000 consumers while obtaining at least 25% of annual revenue from selling personal data.

Regardless of whether that law applies to Umpqua Notary Service, we aim to handle information responsibly and honor applicable privacy rights. state.or.us
 

To submit a privacy request, contact us using the information below.
 

10. Children’s Information
 

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
 

11. Third-Party Websites
 

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, content, or practices of those third parties. You should review their privacy policies before providing information.
 

12. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update means you acknowledge the revised Policy.
 

13. Contact Us
 

Questions or privacy requests may be directed to:

Umpqua Notary Service, LLC
PO Box 1095, Canyonville, OR 97417
541-821-7789
umpquanotary@gmail.com