No-Refund and Payment Policy

Effective date: October 2, 2026
 

Payment is due in full at the time of service. Umpqua Notary Service, LLC accepts cash, personal check, cashier’s check, or money order.

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All payments are final and nonrefundable once the mobile notary has arrived at the appointment location or begun providing services.

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No refunds will be issued for:

• A customer changing their mind after the notary arrives;

• Failure to have valid identification;

• Missing, incomplete, or improperly prepared documents;

• A signer being unavailable, unwilling, or unable to complete the notarization;

• A document not being accepted by a court, government agency, lender, title company, or other third party;

• A customer providing incorrect appointment or location information;

• Customer delays, no-shows, or failure to provide access to the appointment location; or

• A customer’s failure to understand the legal or practical effect of a document.

 

If a notarial act cannot legally or properly be completed, no fee will be charged for that unperformed notarial act. However, an agreed travel fee, cancellation fee, waiting fee, or other separately disclosed service fee may still apply when permitted by Oregon law.
 

Any check returned unpaid may be subject to a returned-payment fee of $40.00, plus any bank charges permitted by law. Future appointments may require cash, cashier’s check, or money order.
 

If Umpqua Notary Service, LLC cancels an appointment before arriving, any payment already collected for services that were not provided will be returned, unless otherwise agreed in writing.
 

By booking an appointment, you acknowledge and agree to this No-Refund and Payment Policy.

Umpqua Notary Service, LLC
PO Box 1095, Canyonville, OR 97417
541-821-7789
Umpquanotary@gmail.com
 

Oregon limits a notary fee to $10 per notarial act, and Oregon rules separately allow a travel fee, mileage fee, and cancellation fee.